The Alpine Stone system has been appraised through BEAL labratories in Wellington
Alpine Stone products are warranted for 15 years from purchase date, and covers the original purchaser. This warranty only covers Alpine Stone products used on structures which comply with all New Zealand District Council Codes and New Zealand building standards. The stone veneer must be maintained in accordance with with the maintenance section of the Alpine Stone Technical Manual. Alpine Stone veneer must be installed in accordance with the Alpine Stone Technical and Installation Manual that applies at the time of installation, by a registered approved installer. Any Alpine Stone product deemed to be defective, this warranty is limited to replacement materials only and will be provided free of charge under the terms of the warranty. This warranty does not cover damage resulting from: Settlement of the building or substrate movement, discolouration resulting from, weathering, staining, oxidation, steam cleaning, water blasting etc. contact with chemicals, paint or anything else that will damage Alpine Stone. This warranty only covers manufacturing defects in Alpine Stone products. No responsibility will be taken for labour costs incurred in the removal and replacement of defective product. Any repairs or alterations made after installation is not the responsibility of the installer or the manufacturer. This warranty is only valid if
1: the “PRE-CLADDING INSTALLATION CHECK LIST” has been completed by the LBP holder and counter signed by Alpine Stone. 2: The Installer checklist has been signed and returned. 3: A maintenance record that has been updated at the time of maintenance being undertaken. Items 1 – 3 must be produced in the event of a claim.
The Alpine Stone veneer cladding should be regularly cleaned, at least annually, with a mild detergent wash. mixed and diluted with water. Do not high pressure wash. Inspections of the complete cladding surface must be carried out at least annually at the end of summer. Because of settling after construction, and the slow moisture-loss shrinkage of concrete slabs, it is required that six-monthly visual inspections be carried out within the first 12 months by the home owner. The visual inspection should identify any issues. In the event that an issue is identified, the home owner is required to photograph and email within 14 days to email@example.com there findings. If a surface crack is identified and deemed to be less than .5mm, than this is deemed to be an acceptable occurrence. Any cracks greater than .5mm must be reported, there is possibly an underlying issue and should be immediately referred to your builder.